Help & Support
Find answers to your questions and get the help you need to make the most of Casa LHI.
Quick Help
Getting Started
For Homeowners
Ask Your Question
Describe your home issue or question in detail. The more specific you are, the better our insights will be.
Provide Location
Allow location access or enter your ZIP code so we can analyze your local climate and conditions.
Get Insights
Receive personalized recommendations tailored to your specific location and situation.
For Developers
Request API Access
Contact us to get your API key and access to our developer resources.
Review Documentation
Study our API documentation and choose the integration method that works best for your platform.
Start Integrating
Use our SDKs or REST API to integrate Casa LHI into your application.
Frequently Asked Questions
How accurate are Casa LHI's recommendations?
Casa LHI achieves a 94.7% accuracy rate by combining advanced AI with comprehensive environmental data. Our recommendations are based on millions of data points including climate patterns, building science research, and regional conditions.
What information do I need to provide?
For the best results, provide your location (ZIP code or allow location access) and describe your home issue in detail. Additional information like your home's age, materials, or previous repairs can help us provide more specific recommendations.
Is my location data secure?
Yes, we take privacy seriously. Your location data is used only to provide localized insights and is not stored or shared. We comply with all relevant privacy regulations and use industry-standard security measures.
Can I use Casa LHI for commercial purposes?
Yes! We offer API access and white-label solutions for businesses. Contact us to discuss integration options, pricing, and custom solutions for your platform.
What if Casa LHI doesn't understand my question?
Try rephrasing your question with more specific details. Include information about your home's materials, age, and the specific problem you're experiencing. If you're still having issues, contact our support team.
How often is the data updated?
Our climate and environmental data is updated daily, while our AI models are continuously learning and improving. Building codes and regional data are updated as changes are published by relevant authorities.
Troubleshooting
Common Issues
Location not detected
Make sure to allow location access in your browser, or manually enter your ZIP code for accurate local insights.
Slow response times
Response times are typically under 3 seconds. If you're experiencing delays, check your internet connection or try again.
Generic recommendations
Provide more specific details about your home issue, including materials, age, and symptoms for better personalized insights.
Browser Compatibility
Casa LHI works on all modern browsers. For the best experience, we recommend:
- • Chrome 90+
- • Firefox 88+
- • Safari 14+
- • Edge 90+
Make sure JavaScript is enabled and you have a stable internet connection.
Still Need Help?
Our support team is here to help you get the most out of Casa LHI. We typically respond within 24 hours.